Shipping

Make a purchase of at least 200,00 HRK and purchases of goods you send free!
Ordered products will be delivered to your address within 8 working days of confirmation of availability of ordered products. The cost of shipping is free if your order exceeds the amount of HRK 200.00. For delivery orders less than 200.00 kuna cost charged by prices defined in the order.

Why was the shipping charged when it wrights that delivery is free.
Shipping is free if order exceeds the ammount of 200,00 HRK.

What if the package is damaged? Am I obliged to take it?
Packing is made in a manner to avoid any damage during the usual transport. If you notice that the package is damaged you are not bound take it, but you can apply for a new shipment. You can inform us by sending mail to: memento.venerem@gmail.com

If I buy a new product witch price after entering promo code is less then HRK 200,00, do I need to pay for shipping?
If price of chosen product is 200,00 HRK and you receive a discount with a promotional code, you pay the delivery.

How do you make the delivery?
We offer our customers the service delivery of purchased products via courier..

How will I know if package is sent?
You will get a confirmation on your email.

What if I’m not on the delivery address when the delivery arrives?
In case you are not on the address when delivery arrives you will be contacted and then you can make a arrangement of delivery.

How long does it take for ordered products to be delivered?
Products will be delivered withing 3 to 8 working days after you get confirmation that payment has been recived, or Proizvod će ti biti dostavljen u roku od 3 do 8 radnih dana nakon što te obavijestimo da je zaprimljena uplata (virmansko plaćanje i plaćanje karticama), or after notification of the received order if you pay cash on delivery.